Changing account details
Update your account details like name, email address, phone number or address, anytime by following these steps: Select account details from the menu ba...
Fri, 8 Mar, 2019 at 12:14 PM
Tracking your order
You can track your parcel by inserting the tracking number into our tracking platform: https://pargo.co.za/track-trace/
Tue, 21 May, 2019 at 11:36 AM
How long will the delivery take?
Delivery times: 2 – 3 days for major centres and 3 – 5 days for outlying areas.
Tue, 21 May, 2019 at 11:34 AM
About Horizons.Africa
Horizons Africa Online was established in 2019 by three Worcester-based entrepreneurs: Dudley Davids, Stefan Strydom and Sunel Blom. With many years in busi...
Tue, 21 May, 2019 at 11:27 AM
Is the delivery time flexible?
Pargo also offers a click and collect solution for clients who aren’t permitted to receive personal deliveries at their place of work, clients who don’t hav...
Tue, 21 May, 2019 at 11:34 AM
I need a copy of my invoice for my order. How do I go about with it?
We ship all packages with an invoice that can be found along with the product. If you need a copy of the invoice, we can email it to you.
Tue, 21 May, 2019 at 11:35 AM
What are Horizons.Africa's Contact details?
46 Church Street Worcester 6850 South Africa Orders & Returns: orders@horizons.africa Support: support@horizons.africa Accounts: accounts@horizon...
Tue, 21 May, 2019 at 11:28 AM
What are Horizons.Africa's office hours?
Online shop: 24hours 7days a week. Support/Customer Care: Monday – Friday 08:00 – 17:00
Tue, 21 May, 2019 at 11:29 AM
What are the Payment options?
We offer two payment options: My Gate (Visa, MasterCard, Diners Club, American Express, Mobicred) and SnapScan.
Tue, 21 May, 2019 at 11:30 AM
What shipping optins are there?
We use Pargo as our shipping agent and have a Send & Pickup point at My Café Hive, 46 Church Street, Worcester, South Africa. Pargo also offers a clic...
Tue, 21 May, 2019 at 11:33 AM